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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brian Daughtry

September 21, 2023

5  out of  5 rating by Brian Daughtry
"Rosie was an absolute delight when discussing possible insurance policies for my home. She made sure I understood everything that we went over in the policy she made for me and was very kind throughout this process. I believe that I will move forward because of how amazing this experience was as well as the competitive pricing on the insurance. Thank you, Rosie!"

Lisa Blackmon

September 7, 2023

5  out of  5 rating by Lisa Blackmon
"I’d like to thank my local agent for stepping in and assisting with my claim when I couldn’t reach my adjuster. I had been trying to contact him for days with no response. Once my local agent stepped in to assist, there was immediate action. Thank you guys for all you do!"

Jessica James

August 16, 2023

5  out of  5 rating by Jessica James
"Makeda and her team are simply the BEST! I wouldn’t trust my or my parents insurance needs to anyone else."

Rita Hubbard

March 28, 2023

5  out of  5 rating by Rita Hubbard
"Great customer service"

Virginia Stallworth

February 23, 2023

5  out of  5 rating by Virginia Stallworth
"Very helpful and patient"

Skyelar Mcleod

February 7, 2023

5  out of  5 rating by Skyelar Mcleod
"Great people…awesome customer service!"

Memphis Vaughan

December 14, 2021

5  out of  5 rating by Memphis Vaughan
"Great staff that is very friendly, knowledgeable, and professional. They will take time to educated you on the right products and services to meet your needs."

Roberto Rodriguez

September 3, 2021

3  out of  5 rating by Roberto Rodriguez
"Couldn't talk with the right person."

Mari Emanuel

May 14, 2021

5  out of  5 rating by Mari Emanuel
"Great presence when entering. Wonderful experience with Ms. Nichols."


February 23, 2021

5  out of  5 rating by Monica
"One word.....Excellent!"

Crystal Rogers

September 3, 2020

5  out of  5 rating by Crystal Rogers
"Very knowledgeable and polite"

Nedra Morales

August 31, 2020

5  out of  5 rating by Nedra Morales
"Just wanted to leave a review for this amazing agent and team they have at Makeda Nichols- State Farm. Not knowing much about life insurance was something I was upfront about and they took it apon there selfs to teach me the in’s and out’s about having life insurance and how important it is. They were patient and genuine with me and made me feel like family. In particular my direct context, Noel, was very educated and knew what she was talking about., she went above and beyond to help me and make sure to answer any and all of my questions. Learning and growing in knowledge about how life insurance can be a a lot at first but with the right help I was taught accordingly. Thank you for making my experience amazing. I recommend all your insurance concerns or questions to Makeda Nichols State Farm."

Cathy Caples

August 10, 2020

5  out of  5 rating by Cathy Caples
"I called in .The lady who I talked to was very nice and friendly and very informative"

Candra Pearson

September 18, 2019

5  out of  5 rating by Candra Pearson
"My family just loves statefarm and everyone at makeda Nichols office fast service, fast responses, great customer service they get their job done! I will recommend her office to anyone.."

Payton Dueitt

June 14, 2019

5  out of  5 rating by Payton Dueitt
"These women are amazing and I refer them to everyone I know and don't know. They know their stuff and help get you the best price and all the discounts that are available for you!! Not to mention the staff are friendly and the office atmosphere is so welcoming, warm, and fun! You can tell these girls love what they do!"

Sanja Nonkovic

June 14, 2019

5  out of  5 rating by Sanja Nonkovic
"The nicest staff I have ever had the pleasure of dealing with. They are a family and you can tell when you walk in the door. I just bought a house and they set me up with a home protection plan that I wasn’t quite sure about because I had already purchased a home warranty. A month into buying my house, my grinder pump died and cost 2800 but my home warranty plan only covered 400. Thank God they advices me to get State Farm’s protection plan because they covered the entire amount with a 500 deductible. So instead of being out of pocket 2400 with for a new pump I only paid 500."

Chad Sistrunk

June 14, 2019

5  out of  5 rating by Chad Sistrunk
"Great customer service"

Wedia Billups

May 29, 2019

5  out of  5 rating by Wedia Billups
"Awesome place for payment of car insurance company."

Pam Ward

May 28, 2019

1  out of  5 rating by Pam Ward
"This agent is a NIGHTMARE!! I just Found out I'd been driving around without insurance for an entire month then they tried to call it a glitch when it was one of their employees that did it do not trust this company and check everything that they do go behind them you will be glad you did,..DO NOT RECCOMEND!!"

gloria timmons

February 7, 2019

5  out of  5 rating by gloria timmons
"Friendly staff."

Moto Moya

July 22, 2018

5  out of  5 rating by Moto Moya
"It's the insurance company that I would recommend to all my family relatives and friends. These people really understand how customers experience financial problems. They will call you and discuss your problems with you and may wait till your checking account is back to function. Big up MAKEDA."